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Keep In Touch with your Users...
... and Collect the Data You Need to Drive Your Business.
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Your software may be downloaded thousands of time per month, but how many people are actively using it? Which platforms are they running it on? The BitRock Network Service goes beyond delivering software updates. It enables you to get visibility into your user base that can help you to improve sales, develop better marketing campaigns and make more informed product development decisions.
With the BitRock Network Service, you can:
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Get Visibility into Your User Base: Collect data and view reports on metrics such as: how many active installations there are of your software, where they are located geographically, and how many users have upgraded to your latest version. Application-specific data, such as which parts of your software are used most often and the number of users at each site can also be collected.
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Communicate With Your Users: Deliver notifications regarding new releases, upcoming events and special promotions directly through your application's interface. Know that your message is reaching the right person, in the right context (when they're actually using your software.)
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Improve Lead Management: Gather the information you need to identify which leads are most likely to convert to commercial customers. Notify your sales team when a lead meets certain criteria.
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Reduce Support Costs: Keep users on the latest version of your software and simplify the support process by giving your support team visibility into an end-user's environment and how it has changed over time.
Explore the features of the BitRock Network Service, take a look at how it works from a technical perspective, or contact sales to schedule a live demo.
If your software isn't fast and easy to install, visit our Custom Stacks section to learn how BitRock can provide you with a user-friendly, cross-platform installation package.
