The BitRock Network Service
As an open source ISV, you have a unique set of challenges. The BitRock Network Service goes beyond delivering software updates. It helps you build your business, providing a complete solution for communicating with your users, driving commercial subscriptions, and reducing support costs.
Together with a BitRock Custom Stack, the BitRock Network Service enables you to provide your customers with a complete software solution that is easy to install, update and maintain.
With the BitRock Network Service, you can:
- Increase Subscription Revenue: Deliver a subscription offering that includes services valuable to your users, such as automated updates, monitoring and backup.
- Gain Visibility Into Your User Base: Collect data and view reports on how many active installations there are of your software, where they are located geographically, and how many users have upgraded to your latest version and application-specific data, such as which parts of your software are used most often and the number of users at each site.
- Reduce Support Costs: Keep users on the latest version of your software and simplify the support process by giving your support team visibility into an end-user's environment and how it has changed over time.
- Improve Lead Management: Gather the information you need to identify which leads are most likely to convert to commercial customers. Notify your sales team when a lead meets certain criteria.
For more information, please email sales@bitrock.com
